Welcome to Hannah Nomad! These Terms and Conditions outline the rules and regulations for using our services and purchasing our travel products. By placing an order with Hannah Nomad, you agree to comply with these terms.
1. General Terms
1.1. Service Description: Hannah Nomad offers travel-related products available for purchase exclusively through cash on delivery (COD).
2. Placing Orders
2.1. Order Confirmation: After you place an order, we will contact you to confirm details such as the delivery address and availability of the product.
2.2. Cash on Delivery: All payments must be made in cash at the time of delivery. No advance payments or online transactions are accepted.
2.3. Order Cancellation: You may cancel your order before it is dispatched by contacting us directly.
3. Delivery Policy
3.1. Delivery Areas: Orders are delivered to specified locations. Availability of delivery services may vary based on your region.
3.2. Delivery Time: We aim to deliver within the timeframe communicated during order confirmation. However, delays may occur due to unforeseen circumstances.
3.3. Failed Deliveries: If the delivery fails due to incorrect address or unavailability of the recipient, the order may be canceled, and additional delivery attempts may incur a fee.
4. Returns and Exchanges
4.1. Return Policy: We accept returns only for defective or damaged products. Returns must be requested days of delivery.
4.2. Exchange Policy: Exchanges are subject to product availability. Contact us immediately for assistance.
5. Limitation of Liability
5.1. Hannah Nomad is not liable for:
- Any delays or failures caused by third-party delivery services.
- Loss or damage arising from the misuse of products.
5.2. Our liability is limited to the cost of the product purchased.
6. Privacy Policy
Please refer to our Privacy Policy for details on how we collect, use, and protect your information.
7. Intellectual Property
All content, including logos, text, and product designs, on the Hannah Nomad website or materials, is the exclusive property of Hannah Nomad. Unauthorized use or reproduction is prohibited.
8. Changes to Terms and Conditions
Hannah Nomad reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on our website or communicated directly to customers.
9. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us: [email protected]