At Hannah Nomad, we prioritize delivering your travel products promptly and securely. Please review our Shipping Policy to understand the terms and timelines for your order delivery.
1. General Shipping Terms
1.1. Delivery Areas: If your location is outside our delivery zones, please contact our customer support for assistance.
1.2. Cash on Delivery (COD): All orders are fulfilled on a cash-on-delivery basis. No advance payments are required.
2. Processing Time
2.1. Order Confirmation: Orders are processed once confirmed via phone or email.
2.2. Processing Duration: Orders are typically processed within 1-2 business days after confirmation.
3. Shipping Time
3.1. Delivery Timeframe:
- Local Deliveries: Products will be delivered within 3-5 business days after order processing.
- Regional Deliveries: Products may take 5-7 business days depending on the location.
3.2. Delays: Delivery timelines are estimated and may vary due to unforeseen circumstances like weather, holidays, or other disruptions.
4. Shipping Charges
4.1. Free Shipping: We offer free shipping for orders above [100 euro].
We only offer cash on delivery.
5. Failed Deliveries
5.1. Incorrect Address: It is the customer’s responsibility to provide accurate shipping information. In case of incorrect addresses, delivery may fail, and additional charges may apply for reattempts.
5.2. Customer Unavailability: If the customer is unavailable at the time of delivery, our delivery team will contact you to reschedule.
6. Tracking Your Order
You will receive updates on your order status via SMS or email, including tracking details once your order is dispatched.
7. Contact Us
If you have any questions or concerns regarding your order or shipping, please contact us: [email protected]